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Pertamina Evaluasi Sistem QR Code, Pembelian BBM Subsidi Dibatasi

Pertamina Evaluasi Sistem QR Code, Pembelian BBM Subsidi Dibatasi

Pertamina Patra Niaga sedang melakukan evaluasi sistem QR Code untuk pembelian BBM subsidi seperti Pertalite dan Biosolar. Proses ini menyebabkan gangguan akses sementara bagi konsumen.

Penyebab Gangguan Akses

Evaluasi dilakukan melalui pembaruan dan penyesuaian data konsumen untuk menyelaraskan informasi dengan kepemilikan kendaraan bermotor. Tujuannya memastikan subsidi tepat sasaran sesuai regulasi.

Roberth MV Dumatubun, Sekretaris Perusahaan Pertamina Patra Niaga, menjelaskan bahwa ini langkah rutin untuk meningkatkan kualitas data dan optimalkan distribusi.

Dampak bagi Konsumen

Banyak pengguna QR Code melaporkan ketidakmampuan akses, meski sebelumnya berfungsi normal, dengan keluhan meluas di media sosial. Batas pembelian harian tetap berlaku selama evaluasi berlangsung.

Data konsumen tidak aktif terdampak, sehingga layanan terganggu.

Solusi yang Disarankan

Pertamina mendorong pendaftaran ulang melalui proses mudah dan cepat agar konsumen berhak bisa kembali akses BBM subsidi. Verifikasi biasanya selesai dalam 2x24 jam setelah pendaftaran.

Konsumen diminta tetap patuh aturan kuota pembelian untuk kelancaran.

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