<style>/*<link href='https://www.blogger.com/dyn-css/authorization.css?targetBlogID=9031588222437099607&zx=9bc1e1cc-fd79-4a3f-a672-e821077f67cc' media='none' onload='if(media!='all')media='all'' rel='stylesheet'/><noscript><link href='https://www.blogger.com/dyn-css/authorization.css?targetBlogID=9031588222437099607&zx=9bc1e1cc-fd79-4a3f-a672-e821077f67cc' rel='stylesheet'/></noscript>
<meta name='google-adsense-platform-account' content='ca-host-pub-1556223355139109'/>
<meta name='google-adsense-platform-domain' content='blogspot.com'/>

<script async src="https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js?client=ca-pub-3287392058065272&host=ca-host-pub-1556223355139109" crossorigin="anonymous"></script>

<!-- data-ad-client=ca-pub-3287392058065272 -->

</head><body>*/</style>

Pegadaian Raih Penghargaan Contact Center Service Excellence Award 2026

Pegadaian Raih Penghargaan Contact Center Service Excellence Award 2026

PT Pegadaian meraih Contact Center Service Excellence Award (CCSEA) 2026 pada kategori Multifinance Call Center. Penghargaan ini diberikan dalam acara Top CX Brand Award – CXTRAORDINARY EVENING 2026 di Hutan Kota by Plataran, Jakarta, pada 30 April 2026.

Detail Acara

Acara bertema 'Rahasia Melayani Sepenuh Hati' mengapresiasi layanan contact center Pegadaian yang responsif, solutif, dan humanis di era digital. Penghargaan diterima oleh Senior Vice President Layanan Contact Center, Rinny Amelia Hadjoh.

Pernyataan Pejabat

Rinny menyatakan bahwa penghargaan ini memotivasi peningkatan interaksi untuk membangun kepercayaan nasabah melalui solusi cepat dan tepat. Direktur Jaringan dan Operasi Eka Pebriansyah menekankan penggabungan teknologi digital dengan pendekatan humanis untuk pengalaman pelanggan unggul.

Dampak Prestasi

Capaian ini menunjukkan komitmen Pegadaian dalam transformasi customer experience, termasuk peningkatan SDM dan proses bisnis. Pegadaian semakin dikenal sebagai penggerak ekonomi rakyat yang inklusif melalui layanan berkualitas.

<style>/*
<script type="text/javascript" src="https://www.blogger.com/static/v1/widgets/344097953-widgets.js"></script>
<script type='text/javascript'>
window['__wavt'] = 'AAVkm1sKPhim9NewVA6oh6etfqvm:1778085423770';_WidgetManager._Init('//www.blogger.com/rearrange?blogID\x3d9031588222437099607','//www.romisaputra.com/2026/05/pegadaian-raih-penghargaan-contact-center-service-excellence-award-2026.html','9031588222437099607');
_WidgetManager._SetDataContext([{'name': 'blog', 'data': {'blogId': '9031588222437099607', 'title': 'Romisaputra.com - Berita, Yandex dan Berbagai Tutorial', 'url': 'https://www.romisaputra.com/2026/05/pegadaian-raih-penghargaan-contact-center-service-excellence-award-2026.html', 'canonicalUrl': 'https://www.romisaputra.com/2026/05/pegadaian-raih-penghargaan-contact-center-service-excellence-award-2026.html', 'homepageUrl': 'https://www.romisaputra.com/', 'searchUrl': 'https://www.romisaputra.com/search', 'canonicalHomepageUrl': 'https://www.romisaputra.com/', 'blogspotFaviconUrl': 'https://www.romisaputra.com/favicon.ico', 'bloggerUrl': 'https://www.blogger.com', 'hasCustomDomain': true, 'httpsEnabled': true, 'enabledCommentProfileImages': true, 'gPlusViewType': 'FILTERED_POSTMOD', 'adultContent': false, 'analyticsAccountNumber': '', 'encoding': 'UTF-8', 'locale': 'id', 'localeUnderscoreDelimited': 'id', 'languageDirection': 'ltr', 'isPrivate': false, 'isMobile': false, 'isMobileRequest': false, 'mobileClass': '', 'isPrivateBlog': false, 'isDynamicViewsAvailable': true, 'feedLinks': '\x3clink rel\x3d\x22alternate\x22 type\x3d\x22application/atom+xml\x22 title\x3d\x22Romisaputra.com - Berita, Yandex dan Berbagai Tutorial - Atom\x22 href\x3d\x22https://www.romisaputra.com/feeds/posts/default\x22 /\x3e\n\x3clink rel\x3d\x22alternate\x22 type\x3d\x22application/rss+xml\x22 title\x3d\x22Romisaputra.com - Berita, Yandex dan Berbagai Tutorial - RSS\x22 href\x3d\x22https://www.romisaputra.com/feeds/posts/default?alt\x3drss\x22 /\x3e\n\x3clink rel\x3d\x22service.post\x22 type\x3d\x22application/atom+xml\x22 title\x3d\x22Romisaputra.com - Berita, Yandex dan Berbagai Tutorial - Atom\x22 href\x3d\x22https://www.blogger.com/feeds/9031588222437099607/posts/default\x22 /\x3e\n\n\x3clink rel\x3d\x22alternate\x22 type\x3d\x22application/atom+xml\x22 title\x3d\x22Romisaputra.com - Berita, Yandex dan Berbagai Tutorial - Atom\x22 href\x3d\x22https://www.romisaputra.com/feeds/4299443829461870046/comments/default\x22 /\x3e\n', 'meTag': '', 'adsenseClientId': 'ca-pub-3287392058065272', 'adsenseHostId': 'ca-host-pub-1556223355139109', 'adsenseHasAds': true, 'adsenseAutoAds': true, 'boqCommentIframeForm': true, 'loginRedirectParam': '', 'isGoogleEverywhereLinkTooltipEnabled': true, 'view': '', 'dynamicViewsCommentsSrc': '//www.blogblog.com/dynamicviews/4224c15c4e7c9321/js/comments.js', 'dynamicViewsScriptSrc': '//www.blogblog.com/dynamicviews/857ada52b5268eeb', 'plusOneApiSrc': 'https://apis.google.com/js/platform.js', 'disableGComments': true, 'interstitialAccepted': false, 'sharing': {'platforms': [{'name': 'Dapatkan link', 'key': 'link', 'shareMessage': 'Dapatkan link', 'target': ''}, {'name': 'Facebook', 'key': 'facebook', 'shareMessage': 'Bagikan ke Facebook', 'target': 'facebook'}, {'name': 'BlogThis!', 'key': 'blogThis', 'shareMessage': 'BlogThis!', 'target': 'blog'}, {'name': 'X', 'key': 'twitter', 'shareMessage': 'Bagikan ke X', 'target': 'twitter'}, {'name': 'Pinterest', 'key': 'pinterest', 'shareMessage': 'Bagikan ke Pinterest', 'target': 'pinterest'}, {'name': 'Email', 'key': 'email', 'shareMessage': 'Email', 'target': 'email'}], 'disableGooglePlus': true, 'googlePlusShareButtonWidth': 0, 'googlePlusBootstrap': '\x3cscript type\x3d\x22text/javascript\x22\x3ewindow.___gcfg \x3d {\x27lang\x27: \x27id\x27};\x3c/script\x3e'}, 'hasCustomJumpLinkMessage': true, 'jumpLinkMessage': 'Baca Selengkapnya \xbb', 'pageType': 'item', 'postId': '4299443829461870046', 'postImageThumbnailUrl': 'https://blogger.googleusercontent.com/img/a/AVvXsEhsfVaQhmxPueTVh4MG51oLpqRjCaacU-_bVOJ1PcnmT78FK6wHF1XeH1cIrbWWH1knqhlP1D_EmsEc2WvUPvGds_r5FDcg0YzZCTcNYLJAaFqQZWFKAFd-3F4s5EhOC4ybHn8vhtmGaLMa2AwxjVlWiix7imdCp0AIh3sA6BcYQk-o0kr3DDLhFCfHymk\x3ds72-w640-c-h396', 'postImageUrl': 'https://blogger.googleusercontent.com/img/a/AVvXsEhsfVaQhmxPueTVh4MG51oLpqRjCaacU-_bVOJ1PcnmT78FK6wHF1XeH1cIrbWWH1knqhlP1D_EmsEc2WvUPvGds_r5FDcg0YzZCTcNYLJAaFqQZWFKAFd-3F4s5EhOC4ybHn8vhtmGaLMa2AwxjVlWiix7imdCp0AIh3sA6BcYQk-o0kr3DDLhFCfHymk\x3dw640-h396', 'pageName': 'Pegadaian Raih Penghargaan Contact Center Service Excellence Award 2026', 'pageTitle': 'Romisaputra.com - Berita, Yandex dan Berbagai Tutorial: Pegadaian Raih Penghargaan Contact Center Service Excellence Award 2026', 'metaDescription': 'Pegadaian Raih Penghargaan Contact Center Service Excellence Award 2026'}}, {'name': 'features', 'data': {}}, {'name': 'messages', 'data': {'edit': 'Edit', 'linkCopiedToClipboard': 'Tautan disalin ke papan klip!', 'ok': 'Oke', 'postLink': 'Tautan Pos'}}, {'name': 'template', 'data': {'name': 'custom', 'localizedName': 'Khusus', 'isResponsive': true, 'isAlternateRendering': false, 'isCustom': true}}, {'name': 'view', 'data': {'classic': {'name': 'classic', 'url': '?view\x3dclassic'}, 'flipcard': {'name': 'flipcard', 'url': '?view\x3dflipcard'}, 'magazine': {'name': 'magazine', 'url': '?view\x3dmagazine'}, 'mosaic': {'name': 'mosaic', 'url': '?view\x3dmosaic'}, 'sidebar': {'name': 'sidebar', 'url': '?view\x3dsidebar'}, 'snapshot': {'name': 'snapshot', 'url': '?view\x3dsnapshot'}, 'timeslide': {'name': 'timeslide', 'url': '?view\x3dtimeslide'}, 'isMobile': false, 'title': 'Pegadaian Raih Penghargaan Contact Center Service Excellence Award 2026', 'description': 'Pegadaian Raih Penghargaan Contact Center Service Excellence Award 2026', 'featuredImage': 'https://blogger.googleusercontent.com/img/a/AVvXsEhsfVaQhmxPueTVh4MG51oLpqRjCaacU-_bVOJ1PcnmT78FK6wHF1XeH1cIrbWWH1knqhlP1D_EmsEc2WvUPvGds_r5FDcg0YzZCTcNYLJAaFqQZWFKAFd-3F4s5EhOC4ybHn8vhtmGaLMa2AwxjVlWiix7imdCp0AIh3sA6BcYQk-o0kr3DDLhFCfHymk\x3dw640-h396', 'url': 'https://www.romisaputra.com/2026/05/pegadaian-raih-penghargaan-contact-center-service-excellence-award-2026.html', 'type': 'item', 'isSingleItem': true, 'isMultipleItems': false, 'isError': false, 'isPage': false, 'isPost': true, 'isHomepage': false, 'isArchive': false, 'isLabelSearch': false, 'postId': 4299443829461870046}}, {'name': 'widgets', 'data': [{'title': 'Upload Image', 'type': 'Image', 'sectionId': 'upload-image', 'id': 'Image10'}, {'title': 'Logo', 'type': 'HTML', 'sectionId': 'header-main', 'id': 'HTML10'}, {'title': 'Icons, Dark, Search', 'type': 'LinkList', 'sectionId': 'header-main', 'id': 'LinkList10'}, {'title': 'Menu', 'type': 'LinkList', 'sectionId': 'header-main', 'id': 'LinkList11'}, {'title': '', 'type': 'Translate', 'sectionId': 'before-post', 'id': 'Translate1'}, {'title': 'Postingan Blog', 'type': 'Blog', 'sectionId': 'blog-post', 'id': 'Blog1', 'posts': [{'id': '4299443829461870046', 'title': 'Pegadaian Raih Penghargaan Contact Center Service Excellence Award 2026', 'featuredImage': 'https://blogger.googleusercontent.com/img/a/AVvXsEhsfVaQhmxPueTVh4MG51oLpqRjCaacU-_bVOJ1PcnmT78FK6wHF1XeH1cIrbWWH1knqhlP1D_EmsEc2WvUPvGds_r5FDcg0YzZCTcNYLJAaFqQZWFKAFd-3F4s5EhOC4ybHn8vhtmGaLMa2AwxjVlWiix7imdCp0AIh3sA6BcYQk-o0kr3DDLhFCfHymk\x3dw640-h396', 'showInlineAds': false}], 'headerByline': {'regionName': 'header1', 'items': [{'name': 'share', 'label': ''}]}, 'footerBylines': [{'regionName': 'footer2', 'items': [{'name': 'labels', 'label': ''}]}], 'allBylineItems': [{'name': 'share', 'label': ''}, {'name': 'labels', 'label': ''}]}, {'title': 'Ikuti melalui Google News', 'type': 'HTML', 'sectionId': 'sidebar-static', 'id': 'HTML3'}, {'title': 'Artikel Terbaru dan berita hari ini', 'type': 'HTML', 'sectionId': 'sidebar-static', 'id': 'HTML2'}, {'title': 'Blogger Profesional di Indonesia', 'type': 'HTML', 'sectionId': 'sidebar-static', 'id': 'HTML1'}, {'title': '', 'type': 'HTML', 'sectionId': 'sidebar-static', 'id': 'HTML4'}, {'title': 'ALAMAT kantor', 'type': 'HTML', 'sectionId': 'footer-widget', 'id': 'HTML21'}, {'title': 'TENTANG', 'type': 'LinkList', 'sectionId': 'footer-widget', 'id': 'LinkList13'}, {'title': 'LAINNYA', 'type': 'LinkList', 'sectionId': 'footer-widget', 'id': 'LinkList1'}, {'title': 'IKUTI melalui media sosial', 'type': 'LinkList', 'sectionId': 'footer-widget', 'id': 'LinkList14'}, {'title': 'Copyright', 'type': 'HTML', 'sectionId': 'copyright', 'id': 'HTML23'}, {'title': 'SVG Icons', 'type': 'HTML', 'sectionId': 'jet-options', 'id': 'HTML24'}]}]);
_WidgetManager._RegisterWidget('_ImageView', new _WidgetInfo('Image10', 'upload-image', document.getElementById('Image10'), {'resize': false}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML10', 'header-main', document.getElementById('HTML10'), {}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_LinkListView', new _WidgetInfo('LinkList10', 'header-main', document.getElementById('LinkList10'), {}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_LinkListView', new _WidgetInfo('LinkList11', 'header-main', document.getElementById('LinkList11'), {}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_TranslateView', new _WidgetInfo('Translate1', 'before-post', document.getElementById('Translate1'), {}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_BlogView', new _WidgetInfo('Blog1', 'blog-post', document.getElementById('Blog1'), {'cmtInteractionsEnabled': false, 'lightboxEnabled': true, 'lightboxModuleUrl': 'https://www.blogger.com/static/v1/jsbin/1053750561-lbx.js', 'lightboxCssUrl': 'https://www.blogger.com/static/v1/v-css/828616780-lightbox_bundle.css'}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML3', 'sidebar-static', document.getElementById('HTML3'), {}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML2', 'sidebar-static', document.getElementById('HTML2'), {}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML1', 'sidebar-static', document.getElementById('HTML1'), {}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML4', 'sidebar-static', document.getElementById('HTML4'), {}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML21', 'footer-widget', document.getElementById('HTML21'), {}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_LinkListView', new _WidgetInfo('LinkList13', 'footer-widget', document.getElementById('LinkList13'), {}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_LinkListView', new _WidgetInfo('LinkList1', 'footer-widget', document.getElementById('LinkList1'), {}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_LinkListView', new _WidgetInfo('LinkList14', 'footer-widget', document.getElementById('LinkList14'), {}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML23', 'copyright', document.getElementById('HTML23'), {}, 'displayModeFull'));
_WidgetManager._RegisterWidget('_HTMLView', new _WidgetInfo('HTML24', 'jet-options', document.getElementById('HTML24'), {}, 'displayModeFull'));
</script>
</body>*/</style>