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Tak Bisa Buka M-Banking Bank Jambi? Ini Langkah Darurat Antisipasi Kerugian

Tak Bisa Buka M-Banking Bank Jambi? Ini Langkah Darurat Antisipasi Kerugian

Layanan mobile banking Bank Jambi lumpuh total hari ini, Minggu 22 Februari 2026, akibat pemeliharaan sistem pusat yang memengaruhi login, ATM, dan CRM. Banyak nasabah panik karena isu peretasan dan saldo hilang, meski pihak bank menegaskan dana aman.

Penyebab Gangguan Saat Ini

Bank Jambi sedang lakukan pemeliharaan sistem internal secara menyeluruh untuk tingkatkan keamanan, sehingga m-banking tak bisa diakses sementara. Kabar hoaks soal peretasan dan rekening diretas menyebar di grup WhatsApp, picu kerumunan nasabah di cabang seperti Bungo dan Kuala Tungkal. Manajer cabang konfirmasi tidak ada masalah dana; isu saldo berkurang belum diverifikasi karena sistem down.

Langkah Darurat Segera Dilakukan

Hubungi call center resmi Bank Jambi di 1500665 (24 jam) untuk laporkan kendala login atau cek saldo; mereka responsif tangani keluhan nasabah.

Update aplikasi Bank Jambi Mobile via Play Store/App Store, lalu restart HP untuk atasi error lokal atau cache.

Cek saldo via ATM/CRM terdekat jika berfungsi parsial, atau tunggu Senin pagi ke cabang dengan bukti identitas.

Hindari transaksi online darurat; gunakan kanal alternatif seperti teller jika mendesak.

Antisipasi Kerugian Finansial

Catat riwayat transaksi manual dari mutasi terakhir untuk klaim jika ada pengurangan saldo misterius pasca-pulih. Jangan percaya hoaks peretasan; verifikasi langsung via call center atau situs resmi bankjambi.co.id. Backup data login dan pantau update resmi untuk hindari keputusan gegabah seperti tarik tunai massal.

Bank minta maaf atas ketidaknyamanan dan janji layanan pulih segera; tetap tenang karena dana dijamin pusat.

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